Privacy Policy

Last updated: October 21, 2026

Talkhawy Meat & Frozen Supplies (Arab Republic of Egypt) is dedicated to protecting the privacy, security, and confidentiality of data entrusted to us by our corporate clients, hotels, restaurant franchises, commercial partners, and website visitors, pursuant to Egyptian Personal Data Protection Law No. 151 of 2020 and recognized international cybersecurity standards.

This Privacy Policy describes our practices regarding the collection, processing, and protection of commercial and personal information when using our website or requesting wholesale quotations and supply services.

1. Information We Collect

We collect information necessary to facilitate commercial transactions, coordinate cold-chain logistics, and prepare wholesale supply quotations (RFQs):

  • Corporate Client Data: Commercial name of the business, hotel or restaurant branch trade name, physical address of receiving bays/docks, Commercial Registration (CR), and Tax Card registration number for Egyptian electronic invoicing.
  • Procurement & Contact Representatives: Full name of the executive chef, purchasing manager, or quality assurance lead, professional job title, official phone numbers, and corporate email addresses.
  • Order & Supply Specifications: Requested cuts, projected consumption volumes, weight tolerances, preferred delivery windows, and historical procurement records.
  • Technical & Usage Data: Internet Protocol (IP) address, browser type, operating system, pages viewed, time spent on pages, and diagnostic logs utilized for system defense and site optimization.

Collected information is utilized strictly for legitimate commercial and regulatory purposes:

  1. Quotation Preparation & Pricing: Assessing culinary requirements and issuing formal, competitive price quotations (RFQs).
  2. Order Fulfillment & Logistics: Scheduling refrigerated distribution routes, dispatching delivery drivers to specific receiving docks, and coordinating real-time arrival notices.
  3. Tax & Regulatory Compliance: Issuing compliant electronic invoices synchronized with the Egyptian Tax Authority (ETA) e-invoice platform.
  4. Client Support & Quality Follow-Up: Reviewing satisfaction regarding meat quality, portion accuracy, and cold-chain integrity, and resolving client inquiries swiftly.
  5. System Security & Threat Prevention: Detecting and mitigating unauthorized access attempts, denial-of-service risks, and fraudulent activity.

3. Data Confidentiality & Disclosure

  • Zero Commercial Sale of Data: Talkhawy does not sell, rent, lease, or trade corporate or personal information to third-party marketing entities under any circumstances.
  • Limited Operational Sharing: Information is shared solely on a need-to-know basis with:
    • Authorized logistics and delivery teams to complete deliveries safely.
    • Egyptian regulatory and tax authorities (Egyptian Tax Authority, National Food Safety Authority, or judicial entities) where mandated by enforceable statutory law.
    • Secure cloud hosting and infrastructure providers bound by rigorous nondisclosure agreements and enterprise security standards.

4. Information Security

We deploy appropriate technical and organizational safeguards to shield your data against unauthorized access, loss, alteration, or destruction:

  • Full cryptographic protection across web sessions using modern SSL/TLS protocols.
  • Role-based access controls limiting client records strictly to authorized procurement and financial personnel.
  • Regular encrypted backups stored within secure, enterprise-grade cloud environments protected by continuous firewall monitoring.

5. Cookies and Web Analytics

Our website employs strictly necessary and performance cookies to:

  • Retain your language preference (Arabic / English).
  • Analyze general site traffic patterns and optimize page load speeds.
  • You may adjust browser settings to refuse cookies; however, certain site interactions may function with diminished performance.

Pursuant to Egyptian Law No. 151 of 2020, authorized client representatives hold the right to:

  • Request access to, verification of, or corrections to stored corporate contact records.
  • Request deletion of data that is no longer required for mandatory tax or regulatory recordkeeping.
  • Opt out of promotional newsletters or marketing correspondence at any time.

7. Policy Revisions

Talkhawy reserves the right to amend this Privacy Policy to align with operational developments or updates to Egyptian legislation. Any modifications will be posted directly to this page with an updated revision date.

8. Contact Our Data Desk

For privacy inquiries, data access requests, or regulatory clarifications, please contact our administrative desk:

  • Email: privacy@talkhawy.com
  • Supply Hotline: 01229735373
  • Headquarters: Cairo, Arab Republic of Egypt
  • Business Hours: Saturday through Thursday (8:00 AM – 6:00 PM)